Common Desktop Services
On-Site Virus removal
The experienced technicians at Oakley PC have refined the process of removing even the most nasty of viruses, optimizing your computer, filling the security holes, and implementing a tried-and-true game plan to regain confidence in your PC -- usually within a single 1-hour visit.
We enlist a dozen cutting-edge software tools and combine them with our vast experience database and manual removal techniques to produce the most effective, liberating results. By the end of the service, you will understand why and how the intrusive software was on your system, and what to do and what not to do, to keep your system safely moving forward.
In-Shop Virus Removal and/or Tune-Up
This more thorough approach to a happier PC includes everything our on-site virus removal service offers, plus a slew of additional services geared towards maximizing the life and well-being of your PC. Really, it will be happier.
It starts with a complete de-dusting inside and out, and a full physical inspection of every capacitor and connection. Then once the hardware is clean and checked out, we perform deep virus/adware/malware scans and deep operating system cleaning/optimization/updating -- something that simply takes the computer too long to process with an on-site or remote service. In fact, the methods employed and the completeness of this service guarantees that your PC will be functioning faster and more reliably than the day you got it.
Increased storage capacity, better 3D gaming hardware, more comfortable mice, bigger screens and surround sound -- most hardware upgrades are considered FRU's (field-replaceable-units) and can be upgraded, installed, and tested on-site. Or ask about our non-intrusive pick-up/drop-off service -- like sending a young mutant to Xavier's school for the gifted, your PC will come back smarter, faster, more powerful, and awesome.
Software Upgrades and Installation
Some people break software to the point where it won't even uninstall. We don't know how to do that; we just know how to fix the problems you have with ANY software package, and get them installed and working the RIGHT way. If you need something as elaborate as an operating system upgrade, downgrade, dual-boot, or virtual machine, we can do that the right way too.
Anything Else We Missed?
It's impossible to list all the things we can do with a PC. Feel free to fill out a Service Request Form, taking advantage of our always-free email support (or direct-email to: info@OakleyPC.com). For more immediate service, text or call 24x7 (925) 207-7718
All repair services come with an industry-leading guarantee:
- Hardware repairs typically carry a 1-year hardware warranty and a 90-day 100% service cost guarantee.
- Software/hardware configuration repairs carry a 30-day 100% and 90-day 50% service cost guarantee.
- Virus, adware, malware, spyware, etc. removal services come with a 14-day 50% service cost guarantee.
- PLEASE NOTE: Service guarantees are subject to change under some circumstances. Please ask a technician about the guarantee(s) for your repair -- call, text, or email: Contact Page
All services are performed by our certified computer technicians, either on-site or in our shop
On-site repairs are hourly-rate, billed in 15 minute increments with a one-hour minimum, unless otherwise stated. Call, text, or email for quotes for your area: Contact Page
In-shop repairs are flat-rate. We currently don't have a store-front, but instead offer free local pickup/drop-off service for repairs that cannot be completed on-site. Call, text, or email for quotes for your area: Contact Page